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OpenApply Admissions Conference "Empathy Elevates Education"

Hosted at TASIS Portugal
Estrada Nacional No 9 Quinta da Beloura II, 2710-697 Sintra, Portugal
Venue: Theater clear filter
Friday, April 25
 

9:10am WEST

SOUL: What Does Empathy Mean to You?
Friday April 25, 2025 9:10am - 10:00am WEST
Empathy is a core ingredient in successful stakeholder engagement in a school.

Discover how we can leverage empathy, happiness, passion, transparency, and transformation to craft powerful stories that resonate with our school communities. Storytelling is integral to marketing/enrollment/admissions but how can we then celebrate these stories and strategize to foster the success of our students equitably?

In terms of ‘inclusivity’ ‘pluralism’ ‘diversity’ - what are we doing to build classrooms that ought to be representative of a wider audience and not only those who can afford our schools? Similarly, do we have a voice (as Admissions folk) at the big table? Diversity isn’t just for the student body but also within the decision-making level at a school. Admissions is an important voice.

This session will include insights, gained from working with students, staff, parents, and alumni/donors on

Establishing a strategic approach towards enrolment, with one important ingredient, 'SOUL'.
Practical tips for enhancing stakeholder engagement through storytelling.
Speakers
avatar for Arjun Puri

Arjun Puri

Dean of Admissions, Aga Khan Academy Hyderabad
Arjun Puri was born and raised in Kolkata and schooled at the prestigious La Martiniere for Boys, where he was appointed the 167th school captain in 2002-03. He graduated from the University of St Andrews in 2007 and worked with Merrill Lynch International Bank in London for nearly... Read More →
Friday April 25, 2025 9:10am - 10:00am WEST
Theater

10:15am WEST

Host School Story – TASIS Portugal
Friday April 25, 2025 10:15am - 11:05am WEST
Founded in 2020, TASIS Portugal is the newest member of the TASIS family of schools joining three renowned schools in Switzerland, England, and Puerto Rico. Amazingly, next year TASIS Portugal will be the largest TASIS school enrolling over 960 students. Learn about the transformation of a former commercial center (shopping mall), the silver lining presented by opening in a pandemic, and how integral a modern enrollment management team is to success. Partners like OpenApply –with us from day one—also play a key role in sustaining/growing enrollment.
Speakers
avatar for Aimee Gruber

Aimee Gruber

Head of Enrollment Management & Marketing, TASIS Portugal
Aimee has spent the past three decades honing her skills in admission and related fields, first as a director of admission and financial aid at boarding and day schools in the United States, and then working for nonprofit educational associations: The Enrollment Management Association... Read More →
Friday April 25, 2025 10:15am - 11:05am WEST
Theater

11:10am WEST

Building Connections: Empathy and Belonging in International School Admissions
Friday April 25, 2025 11:10am - 12:00pm WEST
At Villiers School, empathy and belonging are at the heart of our international admissions process. We understand the importance of connecting with families from diverse backgrounds and ensure that every applicant feels heard and valued. Our admissions approach goes beyond forms and interviews, focusing on building meaningful relationships that reflect our commitment to fostering belonging. By embracing each student’s unique cultural perspective, we create a supportive environment where all students feel they truly belong. This empathy-driven approach ensures that every student, from the moment they apply, is welcomed into the Villiers School community with care and understanding.
Speakers
avatar for Susan Peña

Susan Peña

Admissions & Communications Manager / EDI Lead, Villiers School, Limerick Ireland
Susan Peña (she/her) is the Admissions, Marketing & Communications Manager at VilliersSchool.Susan is an Alumna of Villiers School and holds an Honours Bachelor’s degree in Commercefrom the National University of Ireland, Galway, as well as an International Diploma fromShannon... Read More →
avatar for Jill Storey

Jill Storey

Head of School, Villiers School
Jill Storey (she/her) is Head of School at Villiers School.Jill holds a Bachelor’s degree in English and Philosophy and a Master’s degree in Philosophyfrom the National University of Ireland, Galway. Jill has also achieved a Higher Diploma inSecondary Education and Teaching from... Read More →
Friday April 25, 2025 11:10am - 12:00pm WEST
Theater

3:10pm WEST

Panel: Empathy Elevates Education
Friday April 25, 2025 3:10pm - 4:15pm WEST
In this panel discussion, Tom will engage with our expert panel to delve into the following topic aligned with the conference theme:
  1. Empathy Elevates Education
  2. Challenges & Opportunities
  3. Analytics & Forecasting
Speakers
avatar for Wendy Ratcliff

Wendy Ratcliff

Head of Admissions & Marketing, Hurlingham School
avatar for Francisco Vigo

Francisco Vigo

School Consultant, Letras Práticas Lda
Francisco brings over a decade of expertise in educational consultancy, school operations, and strategic planning to international schools. As a proud International Baccalaureate alumnus, he is deeply committed to fostering innovative and globally minded learning environments.An advocate... Read More →
avatar for Arjun Puri

Arjun Puri

Dean of Admissions, Aga Khan Academy Hyderabad
Arjun Puri was born and raised in Kolkata and schooled at the prestigious La Martiniere for Boys, where he was appointed the 167th school captain in 2002-03. He graduated from the University of St Andrews in 2007 and worked with Merrill Lynch International Bank in London for nearly... Read More →
avatar for Catalina Gardescu

Catalina Gardescu

Marketing, Admissions & Communications Specialist
Catalina Gardescu is an experienced Educational Marketing, Admissions, and Communications professional with over 20 years of expertise in international school advancement. She established and led the Admissions and External Relations Department at the American International School... Read More →
avatar for Tom Kirby

Tom Kirby

Head of Client Experience, EMEA, Faria Education Group | OpenApply
As Head of Client Experience, EMEA, I am responsible for helping our customers in the region to get the most out of our products here at Faria Education Group (OpenApply, ManageBac, SchoolsBuddy and Atlas). Feel free to ask me any questions about OpenApply!I have worked for Fariafor... Read More →
avatar for Robin Berting

Robin Berting

Admissions Director, American School of Barcelona
Originally from Vancouver, Canada, Robin has "come home"  this year to the American School of Barcelona where he is in the first year of his second stint as Head of Admissions after having worked  at schools in Belgium, Switzerland, and South Korea over the past ten years. Robin... Read More →
avatar for Claudine Hakim

Claudine Hakim

Head of Transitions & Student Support, International School of London
Claudine Hakim is Head of Transitions, Student Support and Advancement at the International School of London (ISL) and is the leader of the award winning ISL Crossroads Transitions programme. Claudine was previously a Head Teacher at an independent Special School and another International... Read More →
avatar for Goncalo Santos

Goncalo Santos

Head of Marketing & Admissions, International Sharing School Taguspark
With an extensive international background, Gonçalo Santos is currently leading the Sales &Marketing team of the SHARING Education Group in Portugal.Having completed his studies at Glion in both Switzerland and London campuses, Gonçalogained invaluable experience working in vibrant... Read More →
Friday April 25, 2025 3:10pm - 4:15pm WEST
Theater
 
Saturday, April 26
 

8:45am WEST

OpenApply Roadmap
Saturday April 26, 2025 8:45am - 9:10am WEST
Matt will share an overview of our product roadmap, looking ahead at features that will be launching during 2025.
Speakers
avatar for Matt Craig

Matt Craig

Director, Europe, Faria Education Group | OpenApply
Having worked as an Education Consultant and an Assistant Dean of Admissions at a leading international school in the UK, Matt has years of experience in the education sector. Ranging from within the classroom, advising on educational systems, assisting families through their admissions... Read More →
Saturday April 26, 2025 8:45am - 9:10am WEST
Theater

9:10am WEST

What's New?
Saturday April 26, 2025 9:10am - 10:00am WEST
Tom will demonstrate some new OpenApply features that were released in the last year, and explain how you can make use of these to streamline your admissions process.
Speakers
avatar for Tom Kirby

Tom Kirby

Head of Client Experience, EMEA, Faria Education Group | OpenApply
As Head of Client Experience, EMEA, I am responsible for helping our customers in the region to get the most out of our products here at Faria Education Group (OpenApply, ManageBac, SchoolsBuddy and Atlas). Feel free to ask me any questions about OpenApply!I have worked for Fariafor... Read More →
Saturday April 26, 2025 9:10am - 10:00am WEST
Theater

10:20am WEST

Heart Matters: Supporting Families of Neurodivergent Applicants with Empathy and Integrity
Saturday April 26, 2025 10:20am - 11:10am WEST
How admissions teams engage with families of neurodiverse applicants speaks volumes about a school’s values, vision, and reputation. Whether the answer is yes or no, every interaction must be rooted in empathy, care, and respect.

Drawing inspiration from the SPAN Speaker Series featuring experts from SENIA International and parents of neurodivergent students, this session explores best practices for fostering meaningful and transparent conversations with families. Participants gain insights into how to:
  • Balance honesty with compassion when discussing admissions decisions
  • Support families through the process with sensitivity and clarity
  • Ensure that every interaction reflects the school’s commitment to inclusion
  • Position admissions as a bridge to trust rather than a gatekeeper

Expect discomfort, reflection and practical strategies that strengthen relationships, uphold integrity, and reinforce your school’s dedication to welcoming all learners.
Speakers
avatar for Catalina Gardescu

Catalina Gardescu

Marketing, Admissions & Communications Specialist
Catalina Gardescu is an experienced Educational Marketing, Admissions, and Communications professional with over 20 years of expertise in international school advancement. She established and led the Admissions and External Relations Department at the American International School... Read More →
Saturday April 26, 2025 10:20am - 11:10am WEST
Theater
 
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